1. Information We Collect

When you contact us or request a quote through our website, we may collect: your full name, phone number, email address, service address/location, and details about your HVAC service needs. We may also automatically collect technical information such as browser type, IP address, and pages visited via cookies and analytics tools (e.g., Google Analytics, Meta Pixel) to improve our website and advertising.

2. How We Use Your Information

We use the information we collect to respond to service inquiries and schedule appointments, send appointment confirmations and follow-up communications, send SMS text messages regarding your service request and scheduling, improve our website and marketing efforts, and comply with legal obligations.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information only with service providers who assist us in operating our business (e.g., scheduling software, CRM platforms) under confidentiality obligations, or when required by law.

5. Cookies and Tracking

Our website uses cookies and tracking technologies including the Meta Pixel and Google Analytics to understand how visitors use our site and to serve relevant ads. You may disable cookies through your browser settings; however, some features may not function properly.

6. Data Retention & Your Rights

We retain your personal information only as long as necessary to provide services and comply with legal obligations. You have the right to request access, correction, or deletion of your data, opt out of SMS by replying STOP, and opt out of marketing emails via the unsubscribe link.

7. Contact Us

Questions about this Privacy Policy? Contact us:
Elite Desert HVAC — (623) 456-5694 — elitedeserthvac@yahoo.com — elitedeserthvac.com

This Privacy Policy may be updated from time to time. Changes will be posted on this page with a revised effective date.